Frequently Asked Questions

Everything you need to know about getting started with therapy.

  • There are three ways to get started:

    1. Book a free 15-minute consultation to see if we're a good fit
    2. Book with insurance if you have UHC, Anthem, Aetna, or Cigna
    3. Book private pay if you're paying out-of-pocket or using out-of-network benefits

    All bookings can be done directly through the website.

  • The free 15-minute consultation is a brief phone call where we can:

    - Discuss what brings you to therapy
    - Answer any questions you have about the process
    - Determine if we're a good fit
    - Explain how insurance or payment works

    There's no pressure or commitment—it's simply a chance to connect and see if therapy with me is right for you.

  • Your first session (55 minutes) is an opportunity for us to get to know each other.

    We'll discuss:

    - What brings you to therapy and what you hope to achieve
    - Your history and background
    - Current challenges and symptoms - Goals for therapy
    - How we'll work together
    - Any questions you have

    The first session is collaborative—there's no judgment, just exploration and understanding.

  • This varies greatly depending on your goals and needs. Some clients find relief in a few months, while others continue therapy for a year or more. We'll regularly check in on your progress and adjust as needed.

    Most clients start with weekly sessions, especially in the beginning. As you progress, we may move to bi-weekly sessions or less frequent check-ins.

  • I'm an in-network provider with:

    - UnitedHealthcare (UHC)
    - Anthem
    - Aetna
    - Cigna

    If your insurance isn't listed, you can still see me as an out-of-network provider and may be eligible for reimbursement from your insurance company.

  • You have two options:

    Option 1: Private Pay
    Pay the full session fee ($175) at time of service. Many clients choose this option for privacy and flexibility.
    Option 2: Out-of-Network Benefits
    If you have out-of-network mental health benefits, you can:
    1. Pay the session fee
    2. Receive a superbill (detailed receipt) from me
    3. Submit the superbill to your insurance
    4. Get reimbursed for a portion of the cost (typically 50-80%)

    I recommend calling your insurance to ask about out-of-network mental health benefits before your first session.

  • With Insurance (In-Network):
    Copays typically range from $20-$60, depending on your specific plan. I'll verify your exact copay when you book.
    Private Pay / Out-of-Network:
    $175 per 55-minute session.

  • For in-network clients:

    1. You provide your insurance information when booking
    2. I verify your benefits and copay amount
    3. You pay your copay at each session
    4. I bill your insurance directly for the remaining balance

    You're only responsible for your copay (and any deductible if applicable).

    What payment methods do you accept?
    - Credit cards (Visa, Mastercard, American Express)
    - Venmo
    - Zelle

    Payment is due at time of service.

  • I require 48 hours' notice for cancellations or rescheduling. Appointments cancelled with less than 48 hours' notice will be charged a $75 late cancellation fee. This fee is not covered by insurance.

    I understand that emergencies happen—if you have an unexpected situation, please reach out and we'll work something out.

  • I don't currently offer a sliding scale, but I do accept insurance which can significantly reduce your out-of-pocket costs. If cost is a barrier, please reach out—I'm happy to discuss options or provide referrals to lower-cost resources.

Still Have Questions?

If you don't see your question answered here, I'm happy to help.

Contact me:

📞 (914) 810-4653
📧 Email: info@unfoldingwellnesstherapy.com

Or schedule a free 15-minute consultation to discuss your specific situation.